New Changes Coming to Ask UCPath! As of Monday, May 6, 2024, UCPath Center has changed the "Submit an Inquiry" to simplify the user experience and improve issue resolution times. Employees will no longer be required to manually select a topic and category when submitting an inquiry via Ask UCPath.
What are the changes?
- New Look: When you select "Submit an Inquiry," the redesigned screen displays your open and recently closed cases for easy reference.
- Simplified Entry: Simply enter a subject and describe your issue —no need to pick a topic and category.
- Recommended Articles: The system will display articles that may answer your question without the need for UCPath assistance.
- Contact Information and Attachments: You can update your contact information and attach relevant documents to your inquiry.
New UCPath On-The-Job Training: First time entering a transaction and not sure where to start? Don't enter transactions often and would like some help? The UCPath On-The-Job Training sessions are now available to new and existing transactors who need assistance with UCPath transactions. Book an appointment today!
Fiscal Year-End Funding Entry Freeze: The Fiscal Year End Funding Entry Freeze begins on Friday, June 21, 2024 @ 8:00 am through Thursday, June 27, 2024 @ 12:00 pm. Do not approve any Funding Entry during this period as it may interfere with the FYE rollover processes. All funding transactions must be locally approved by Thursday, June 20, 2024.
Direct Retro Local Approval Deadlines:
- Wednesday, June 19 @ 8:00 p.m.: BW/MO High-Risk for posting in June
- Thursday, July 4 @ 5:00 p.m.: BW/MO Non-High-Risk for posting in June
Salary Cost Transfer Local Approval Deadlines:
- Wednesday, June 19 @ 8:00 p.m.: BW/MO High-Risk for posting in June
- Sunday, July 7 @ 8:00 p.m.: BW/MO Non-High-Risk for posting in June
Refer to the Fiscal Year End Funding Rollover Quick Reference for more information.
Avoid Pay Delays: Review Direct Deposit Information! Please be sure to review your direct deposit information by logging into UCPath > Employee Actions > Income and Taxes > Direct Deposit to ensure you avoid pay delays with your paycheck. Review the How to Enroll In or Update Direct Deposit Information in UCPath Knowledge Base Article for more information.
Local Job Aid and Quick References Updates as of 05/15/24:
- New: Employee Relations Codes
- New quick reference goes over the codes available under the Employee Relations Code field dropdown in Position Management.
- Fiscal Year-End Funding Rollover
- Updated with 2024 guidance.
UCPC Job Aid and Quick References Updates as of 05/01/24: