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System Updates & Enhancements

Last Updated: 05/13/2024

UCPath Phone Service Information

  • UCPath phone number: (855) 982-7284
  • Business hours: 8 a.m. - 5 p.m. Monday - Friday, excluding UC holidays
  • Callers will be asked to authenticate with their eight-digit date of birth and the last four digits of their SSN
  • To ensure UCPath addresses employee questions or issues, callers must inform the UCPath associate if they are calling about an open inquiry

 

UCPath recently implemented the changes listed below. Refer to the UCPath Changes & Enhancements link on the support site for additional details.

Job configuration changes and location-specific configurations are available on the support site.

 

General Ledger

Summary Date Change Request Number

Added online validations to prevent incorrect data while submitting salary cost transfers. Incorrect data submission was resulting in the salary cost transfer marked as "Batch Error" by the salary cost transfer process

05/08/24

UCP-147488

 

Payroll and Compensation

Summary Date Change Request Number

Prevented the 2023 W-2 correction form (W2-C) from displaying commas in certain boxes

05/07/24

UCP-146049

 

Other Updates & Reminders

UCPath has updated its training simulations to include the new process of using the updated form to submit an inquiry to UCPath.  

Did You Know? 

Did you know that you might miss out on some great benefits if you're still receiving your paycheck via mail? 

  1. Log in to UCPath and select Employee Actions > Income and Taxes.
  2. Click on Direct Deposit and complete the necessary security checks.
  3. Follow the instructions to enroll. Detailed guidelines are available on Sharepoint after signing in.

Making the switch is beneficial for several reasons:

  • Direct deposit is more convenient, secure, and cost-effective than paper checks.
  • It saves employees time and money, ensuring immediate access to funds on payday.
  • It eliminates the need for paper checks, reducing costs for employers and the risk of identity theft for employees.
  • Direct deposit is more sustainable, as it helps preserve natural resources by reducing paper waste and transportation needs.