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New Changes Coming to Ask UCPath! Beginning Monday, May 6, 2024, UCPath will make it easier for employees to submit inquiries. Employees will no longer be required to manually select a topic and category when submitting an inquiry via Ask UCPath.

  • With the new enhancement, the system will automatically determine the topic and category based on information provided by the employee. 
  • The updated landing page will display open and recently closed cases, making it easier for employees to access their inquiries
  • The system will also provide suggestions for resources that may assist in resolving issues
Review the Ask UCPath Enhancements Infographic and the Ask UCPath Enhancements Overview Video for more information.
New UCPath On-The-Job Training: First time entering a transaction and not sure where to start? Don't enter transactions often and would like some help? The UCPath On-The-Job Training sessions are now available to new and existing transactors who need assistance with UCPath transactions. Book an appointment today!

Payroll Adjustment Backlog Update: In September, UCPath Center (UCPC) initially reported a backlog of payroll adjustment transactions. Since then, UCPC has prioritized the completion of transactions, such as overpayments and FICA adjustments, which might require a corrected W-2 (W-2C).

Currently, UCPC has completed over 600 W-2Cs.

  • UCPC notified employees who would receive W-2Cs on March 13, 2024, and April 22, 2024.
  • Employees may view their completed W-2C forms in UCPath.
  • Employees receive an email notification when the W-2C form is available. UCPC makes W-2C forms available daily.
  • Those who opted for printed tax documents also receive a W-2C via U.S. Mail.

UCPC is also working on 502 payroll adjustment requests submitted in 2023. The next update will be provided on May 29, 2024.

UCNet Has a Brand New Look!: The new and improved UCnet website improves usability, is more visually engaging, works seamlessly on mobile devices, and will make it even easier to find the information you need when you need it, along with more opportunities to connect. Learn more about the new UCnet here.

 


UCPC Job Aid and Quick References Updates as of 05/01/24: