System Updates & Enhancements

Last Updated: 04/15/2025

UCPath Phone Service Information

UCPath phone number: (855) 982-7284
Business hours: 8 a.m. - 5 p.m. Monday - Friday, excluding UC holidays
Callers will be asked to authenticate with their eight-digit date of birth and the last four digits of their SSN
To ensure UCPath addresses employee questions or issues, callers must inform the UCPath associate if they are calling about an open inquiry

UCPath recently implemented the changes listed below. Refer to the UCPath Changes & Enhancements link on the support site for additional details.

Job configuration changes and location-specific configurations are available on the support site.

General Ledger

Summary	Date	Change Request Number
Removed the unique constraint error that prevented the CBR report from producing any results.	04/10/25	UCP-165680

Portal

Summary	Date	Change Request Number
Fixed an issue that enables the list of banks to appear on the portal when a user adds their direct deposit account and searches through the bank options.	04/10/25	UCP-166004

Workforce Administration

Summary	Date	Change Request Number
Updated code that resolved the SQL error on the rehire template.	04/07/25	UCP-165930

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