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System Updates & Enhancements

Last Updated: 5/30/2023

UCPath Phone Service Information

  • UCPath phone number: (855) 982-7284
  • Business hours: 8 a.m. - 5 p.m. Monday - Friday, excluding UC holidays
  • Callers will be asked to authenticate with their eight-digit date of birth and last four digits of SSN
  • To ensure UCPath addresses employee questions or issues, callers must inform the UCPath associate if they are calling about an open inquiry


UCPath recently implemented the changes listed below. Refer to the UCPath Changes & Enhancements link on the support site for additional detail.

Job configuration changes and location-specific configurations are available on the support site.


General Ledger

Summary Date Change Request Number

Ran the EIAS-UCRP (I-128) and journal modification (E-714) processes for March off-cycle payroll, 230301M0YL and generated the data for Redwood




Payroll and Compensation

Summary Date Change Request Number

Created an additional business academic schedule page to provide the new date when UCPath expects to receive the payroll FICA exempt (I-156) file




Other Updates & Reminders

Benefit premiums are collected in advance.

  • Monthly benefit premiums are deducted the first of the month. For example November benefit premiums will be deducted on the November 1 paycheck.
  • Bi-weekly employees: November benefit premiums will be deducted from the first two paychecks in October
  • If an employee makes an enrollment change that increases or decreases benefits premiums, UCPath will reconcile the change and add an adjustment to an upcoming paycheck as appropriate
  • When employees go on leave without pay and become responsible for paying the employee or total benefit premiums, UCPath will generate bills directly to the employee (known as benefit billing)


UCPath online is scheduled to be unavailable during the following dates and times to implement the June release.

Start Time End Time
Friday, June 16, 3:00 p.m. Monday, June 19, 9:00 p.m.


To qualify for the inactive cost of living adjustment (COLA) increase, eligible UC Retirement Plan (UCRP) benefit recipients must have 1976 Tier service credit or safety classification and at least one business day break in service before a July 1 retirement.

Did You Know?

Employees who retire or separate from the University can access pay statements and tax documents for up to 36 months via the Former Employee Portal.

Before Retirement or Separation: Employees should update their primary/home email address in UCPath online by navigating to the following page:

  • Employee Actions > Personal Information > Personal Information Summary > Email Address
  • Employees must list an email address that will be accessible to them after leaving their UC employment

Setting Up a Former Employee Portal Account after separation: As a best practice, employees are asked to clear their cache to avoid receiving errors and stale requests:

  • Navigate to:
  • Select: University of California, Former Employees
  • Select: Create an Account
  • Enter your primary email address (updated above)
  • Enter the last four digits of your social security number
  • Click the “Send me a registration link” button
  • The system will generate an email with further instructions that will walk the employee through completing the registration process and grant them access to the Former Employee Portal
  • If the registration email is not received within an hour, the employee should check their Spam or Trash folders

 Additional Information:

  • Employees without a social security number on file will not be able to gain access to the former employee portal
  • If an employee needs additional support setting up their Former Employee Portal, they can contact UCPath at 1-855-982-7284



Previous System Updates & Enhancements

View all previously posted System Updates & Enhancements below.