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System Updates & Enhancements

Last Updated: 09/25/2023

UCPath Phone Service Information

  • UCPath phone number: (855) 982-7284
  • Business hours: 8 a.m. - 5 p.m. Monday - Friday, excluding UC holidays
  • Callers will be asked to authenticate with their eight-digit date of birth and last four digits of SSN
  • To ensure UCPath addresses employee questions or issues, callers must inform the UCPath associate if they are calling about an open inquiry


UCPath recently implemented the changes listed below. Refer to the UCPath Changes & Enhancements link on the support site for additional detail.

Job configuration changes and location-specific configurations are available on the support site.


Payroll and Compensation

Summary Date Change Request Number

Updated the Quicklinks - payroll configuration page with the following:
1. Systemwide general deduction
2. Local general deduction
3. UCPC earn code list
4. General deduction - special accumulator
5. Earnings codes - special accumulator





Summary Date Change Request Number

Replaced the UCPath resource center location monitoring dashboard link with a friendlier URL




Other Updates & Reminders 

As of this morning, there are more than 11,000 employee records scheduled to auto-terminate with an "Expected Job End Date" of September 30, 2023.
  • If an employee's job record reaches the "Expected Job End Date" and the "End Job Automatically" box is checked, UCPath will auto-terminate the job of September 30. 2023.
  • To avoid unintended impacts such as termination, pay discrepancies, termination of benefits, system access interruptions or overpayments, please review employee records with expiring job end dates and take the necessary actions today.

Did You Know?

The system will automatically terminate an employee’s job when the “End Job Automatically” checkbox is selected.

  • The system will automatically enter a termination row the night of the expected job end date
  • Benefits will automatically terminate at the end of the month of the job end date
  • Examples:
    • A termination row with an effective date of 10/1 will have benefits terminate on 9/30
    • A termination row with an effective date of 10/2 will have benefits terminate on 10/31
  • If an employee's job is terminated and subsequently updated and extended, benefits will require a manual reinstatements.  No case is needed to reinstate benefits. The Production WFA team will reinstate the benefits when the job is reinstated.

Previous System Updates & Enhancements

View all previously posted System Updates & Enhancements below.