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System Updates & Enhancements

Last Updated: 01/15/2026

UCPath Phone Service Information

  • UCPath phone number: (855) 982-7284
  • Business hours: 8 a.m. - 5 p.m. Monday - Friday, excluding UC holidays
  • Callers will be asked to authenticate with their eight-digit date of birth and the last four digits of their SSN
  • To ensure UCPath addresses employee questions or issues, callers must inform the UCPath associate if they are calling about an open inquiry

 

UCPath recently implemented the changes listed below. Refer to the UCPath Changes & Enhancements link on the support site for additional details. 


Absence Management

Summary Date Change Request Number

Implemented code changes to PFCB to switch from using the period end date to the segment end date for displaying the correct ending balance.

01/07/26

UCP-156846

 

Workforce Administration

Summary Date Change Request Number

Updated the direct entry processes and data so that custom free-form Person Profile content uses the same default descriptions.

01/07/26

UCP-173850

Updated the ATS integration processes and data to ensure the custom free-form Person Profile content uses the same default descriptions.

01/07/26

UCP-173851

Resolved issues with routing the personal data template for employees with multiple appointments.

01/07/26

UCP-166814

 

Did You Know? 

As mentioned in The Link, the Retirement Administration Service Center (RASC) portal has moved to MyUCretirement.com. This site is managed by Fidelity Investments in partnership with UC and brings retirement resources together on a single, unified platform.

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