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System Updates & Enhancements 

UCPath phone service information

  • UCPath phone number: 855-982-7284
  • Business hours: 8 a.m. - 5 p.m. Monday - Friday, excluding UC holidays
  • Callers will be asked to authenticate with their eight-digit date of birth and last four digits of SSN
  • To ensure UCPath addresses employee questions or issues, callers must inform the UCPath associate if they are calling about an open inquiry


Oct 8, 2021 - Oct 15, 2021

UCPath recently implemented the changes listed below. Refer to the UCPath Changes & Enhancements link on the support site for additional detail.

Job configuration changes and location-specific configurations are no longer included in this email but are available on the support site.


Payroll & Compensation

Summary Date Change Request Number

Updated all CX employee disclosure flag fields to Y in compliance with AB119 per the CX Teamsters request





Summary Date Change Request Number

Updated the display of benefits eligibility in UCPath. Employees can now clearly see their eligibility of Full, Mid-level, or Core benefits in UCPath




Did You Know?

Benefit premiums are collected in advance

  • Examples:
    • Monthly employees: November benefit premiums will be deducted on the October 1 paycheck
    • Bi-weekly employees: November benefit premiums will be deducted from the first two paychecks in October
  • If an employee makes a change that increases or decreases benefits premiums, UCPath will reconcile the change and add an adjustment to an upcoming paycheck as appropriate
  • When employees go on leave without pay and become responsible for paying the employee or total benefit premiums, UCPath will generate bills directly to the employee (known as benefit billing)


Previous System Updates and Enhancements

2020 System Updates