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System Updates & Enhancements

Last Updated: 01/27/2026

UCPath Phone Service Information

  • UCPath phone number: (855) 982-7284
  • Business hours: 8 a.m. - 5 p.m. Monday - Friday, excluding UC holidays
  • Callers will be asked to authenticate with their eight-digit date of birth and the last four digits of their SSN
  • To ensure UCPath addresses employee questions or issues, callers must inform the UCPath associate if they are calling about an open inquiry

 

UCPath recently implemented the changes listed below. Refer to the UCPath Changes & Enhancements link on the support site for additional details. 


 

Payroll and Compensation

Summary Date Change Request Number

Updated the email notification text for year-end W-2 forms for 2025.

01/20/26

UCP-183735

 

Salesforce

Summary Date Change Request Number

Modified the case reopening logic so that reopened cases route back to the department that previously handled them.

01/22/26

UCP-173916

 

Did You Know? 

UC does not send 1095-C or W-2 statements by email or text message. Any message that includes a link or attachment claiming to provide access to these documents should be treated as a phishing scam. These messages are intended to collect personal information. To securely access 1095-C or W-2 statements, employees must log in to UCPath directly using a safe, known link.

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