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System Updates & Enhancements

Last Updated: 07/07/2025

UCPath Phone Service Information

  • UCPath phone number: (855) 982-7284
  • Business hours: 8 a.m. - 5 p.m. Monday - Friday, excluding UC holidays
  • Callers will be asked to authenticate with their eight-digit date of birth and the last four digits of their SSN
  • To ensure UCPath addresses employee questions or issues, callers must inform the UCPath associate if they are calling about an open inquiry

 

UCPath recently implemented the changes listed below. Refer to the UCPath Changes & Enhancements link on the support site for additional details.

Job configuration changes and location-specific configurations are available on the support site.

 

Benefits

Summary Date Change Request Number

Improved the performance of the benefits eligibility (E-042B) process

07/02/25

UCP-172033

 

General Ledger

Summary Date Change Request Number

Retired the direct retro tool (for locations except UCSD)

07/02/25

UCP-158788

 

Workforce Administration

Summary Date Change Request Number

Increased the character length of the profile id to 7 characters

07/03/25

UCP-172132

 

Did You Know?

During paid leave, benefit premiums continue to be deducted from paychecks, requiring no extra management.

In contrast, for unpaid leave, employees are automatically enrolled in Direct Billing for any ongoing benefits. They will receive a bill and must pay it directly to keep their benefits active. For more details, visit these resources: