System Updates & Enhancements
Last Updated: 05/05/2025
UCPath Phone Service Information
- UCPath phone number: (855) 982-7284
- Business hours: 8 a.m. - 5 p.m. Monday - Friday, excluding UC holidays
- Callers will be asked to authenticate with their eight-digit date of birth and the last four digits of their SSN
- To ensure UCPath addresses employee questions or issues, callers must inform the UCPath associate if they are calling about an open inquiry
UCPath recently implemented the changes listed below. Refer to the UCPath Changes & Enhancements link on the support site for additional details.
Job configuration changes and location-specific configurations are available on the support site.
Cognos Reports
| Summary | Date | Change Request Number |
|
Made report updates to the TAM systemwide summary (R-210) report |
04/30/25 |
UCP-162976 |
General Ledger
| Summary | Date | Change Request Number |
|
Fixed the storage sequence number that caused some benefits cost transfers from being submitted |
04/28/25 |
UCP-162657 |
Did You Know?
Retirement season is just around the corner. The Retirement Processing for July 1 Retirement Date - COLA job aid is a great resource that includes terminology, examples, and guidance on processing retirement transactions in UCPath.