System Updates & Enhancements

Last Updated: 10/27/2025

UCPath Phone Service Information

UCPath phone number: (855) 982-7284
Business hours: 8 a.m. - 5 p.m. Monday - Friday, excluding UC holidays
Callers will be asked to authenticate with their eight-digit date of birth and the last four digits of their SSN
To ensure UCPath addresses employee questions or issues, callers must inform the UCPath associate if they are calling about an open inquiry

UCPath recently implemented the changes listed below. Refer to the UCPath Changes & Enhancements link on the support site for additional details.

Absence Management

Summary	Date	Change Request Number
Updated the AM calculation process to handle GSR takes and calculate cumulative Period-to-Date (PTD) and Year-to-Date (YTD) values.	10/21/25	UCP-165886

Approval Workflow Engine

Summary	Date	Change Request Number
Created a SQL script to mass deny all pending AWE transactions up to December 31, 2023.	10/21/25	UCP-174563

Payroll & Compensation

Summary	Date	Change Request Number
Corrected the W-2 and W-2c mapping for the 403(b) Summer Salary contributions.	10/24/25	UCP-168480

Workforce Administration

Summary	Date	Change Request Number
Fixed an error that occurred when entering values in the Oath/Patent fields during the creation of a new employee through Direct Entry.	10/22/25	UCP-180660
Updated Smart HR templates to ensure consistent descriptions for related Person Profile content.	10/21/25	UCP-173849

Did You Know?

There is a UCPath Location calendar with location project meetings and other location-facing forums. UCPath created a shared Outlook calendar to reduce overlapping UCPath meetings and outdated meeting invitations. The calendar can be found on the UCPath Location Support site.