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System Updates & Enhancements

Last Updated: 06/16/2025

UCPath Phone Service Information

  • UCPath phone number: (855) 982-7284
  • Business hours: 8 a.m. - 5 p.m. Monday - Friday, excluding UC holidays
  • Callers will be asked to authenticate with their eight-digit date of birth and the last four digits of their SSN
  • To ensure UCPath addresses employee questions or issues, callers must inform the UCPath associate if they are calling about an open inquiry

 

UCPath recently implemented the changes listed below. Refer to the UCPath Changes & Enhancements link on the support site for additional details.

Job configuration changes and location-specific configurations are available on the support site.

 


Cognos Reports

Summary Date Change Request Number

Added three fields to the jobs approaching end date  (E-103) report: Work authorization date, hours towards career status, employee's union code

06/11/25

UCP-166545

 

Salesforce

Summary Date Change Request Number

Added a new article record type in Salesforce called "Web Page and Videos"

06/07/25

UCP-168649

Developed a replacement for Activity Eagle that enables UCPath to restrict UCPath Associates from deleting activities and attachments

06/07/25

UCP-161225

 

Did You Know?

Retirement Payroll Processing E-078 Submission Deadlines

Submit final pay payroll requests (E-078) by the following:

 

On-Cycle Pay Date E-078 Submission Deadline

July 1: Monthly Paid

Tuesday, June 17, 2025 at 5:00 p.m.

July 16: Biweekly Paid

Wednesday, July 2, 2025 at 5:00 p.m.