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Meet PathPal: UCPath's New Chatbot PathPal, UCPath Center's newest employee support chatbot, is now available 24/7 to all UC employees within the UCPath portal! PathPal helps employees and managers quickly find information and guidance for common UCPath self-service tasks. The chatbot provides step-by-step guidance and links to official UCPath job aids, making it easier to locate the resources needed to complete common activities in UCPath. Review the PathPal Overview video for a summary of the new PathPal chatbot!
Review UCPath Job Aids as Knowledge Base Articles As a reminder, several Knowledge Base Articles are now live in the Public HR Knowledge Base in Services & Support and can be queried by TritonGPT. Visit the UCPath Job Aids page to see which Job Aids have been migrated with their corresponding KBA link.
UCPath Job Aid Updates as of 08/06/25:
- How to Request Severance and Settlement Pay
- Added information on mass layoff processes
UCPath Center Job Aid Updates as of 11/12/25:
- Update Direct Deposit
- Updated to include new messaging for scenarios where bank accounts are added, modified, or deleted.
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