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System Updates & Enhancements

Last Updated: 05/20/2025

UCPath Phone Service Information

  • UCPath phone number: (855) 982-7284
  • Business hours: 8 a.m. - 5 p.m. Monday - Friday, excluding UC holidays
  • Callers will be asked to authenticate with their eight-digit date of birth and the last four digits of their SSN
  • To ensure UCPath addresses employee questions or issues, callers must inform the UCPath associate if they are calling about an open inquiry

 

UCPath recently implemented the changes listed below. Refer to the UCPath Changes & Enhancements link on the support site for additional details.

Job configuration changes and location-specific configurations are available on the support site.

 


Cognos Reports

Summary Date Change Request Number

Added job code and check date prompts to the Earnings By Pay Period (R-269) report

05/14/25

UCP-162616

 

Salesforce

Summary Date Change Request Number

Resolved an issue where SOBO searches in AskUCPath were not returning open cases

05/12/25

UCP-168435

 

Did You Know?

Open Enrollment Dates are now available:

Open Enrollment Start Open Enrollment End

Thursday, October 30, 2025 at 8:00 AM 

Friday, November 21, 2025 at 5:00 PM