System Updates & Enhancements
Last Updated: 05/20/2025
UCPath Phone Service Information
- UCPath phone number: (855) 982-7284
- Business hours: 8 a.m. - 5 p.m. Monday - Friday, excluding UC holidays
- Callers will be asked to authenticate with their eight-digit date of birth and the last four digits of their SSN
- To ensure UCPath addresses employee questions or issues, callers must inform the UCPath associate if they are calling about an open inquiry
UCPath recently implemented the changes listed below. Refer to the UCPath Changes & Enhancements link on the support site for additional details.
Job configuration changes and location-specific configurations are available on the support site.
Cognos Reports
| Summary | Date | Change Request Number |
|
Added job code and check date prompts to the Earnings By Pay Period (R-269) report |
05/14/25 |
UCP-162616 |
Salesforce
| Summary | Date | Change Request Number |
|
Resolved an issue where SOBO searches in AskUCPath were not returning open cases |
05/12/25 |
UCP-168435 |
Did You Know?
Open Enrollment Dates are now available:
| Open Enrollment Start | Open Enrollment End |
|
Thursday, October 30, 2025 at 8:00 AM |
Friday, November 21, 2025 at 5:00 PM |