System Updates & Enhancements
Last Updated: 01/27/2026
UCPath Phone Service Information
- UCPath phone number: (855) 982-7284
- Business hours: 8 a.m. - 5 p.m. Monday - Friday, excluding UC holidays
- Callers will be asked to authenticate with their eight-digit date of birth and the last four digits of their SSN
- To ensure UCPath addresses employee questions or issues, callers must inform the UCPath associate if they are calling about an open inquiry
UCPath recently implemented the changes listed below. Refer to the UCPath Changes & Enhancements link on the support site for additional details.
Benefits
| Summary | Date | Change Request Number |
|
Updated the automated notification regarding the availability of the 1095-C form in UCPath. |
01/29/26 |
UCP-179356 |
Salesforce
| Summary | Date | Change Request Number |
|
Updated the Salesforce banner to include W-2 messaging, which will be displayed during the W-2 season. |
01/28/26 |
UCP-184067 |
Did You Know?
The Benefits Vendor File Schedule for 2026 is available in the UCPath. You can find it within the Transactor Hub under the following path: Benefit & Payroll Resources > Processing Calendars > Benefits Calendars > Vendor File Schedule.
Here is some important information to know about the files.
Changes Files will include:
- New enrollments (for new hires and new dependents)
- Enrollment changes
- Terminations
Full Files will include:
- All active enrollments
- New terminations since the last changes file
- Demographic changes these are not sent in change files
- Demographic changes include address changes, name changes, gender changes, DOB, SSN
Flexible Spending Account (FSA) changes files will include:
- New enrollments
- Terminations
- Mid-year changes (such as increases or decreases in annual pledges)
- BW and MO contributions
- Monthly files include all active enrollments and demographic changes
Social Security Number (SSN)
- The following vendors do not accept enrollments for employees without SSNs:
- Delta Dental, Principal (PD), HealthNet (Active), WEX (FSAs), Health Equity (HSAs)
Addresses
- HMO plans require a home address for enrollment.
- HMO plans require a U.S. address; foreign addresses are not accepted.
- HMO plans do not allow P.O. Box addresses.
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