System Updates & Enhancements
Last Updated: 09/02/2025
UCPath Phone Service Information
- UCPath phone number: (855) 982-7284
- Business hours: 8 a.m. - 5 p.m. Monday - Friday, excluding UC holidays
- Callers will be asked to authenticate with their eight-digit date of birth and the last four digits of their SSN
- To ensure UCPath addresses employee questions or issues, callers must inform the UCPath associate if they are calling about an open inquiry
UCPath recently implemented the changes listed below. Refer to the UCPath Changes & Enhancements link on the support site for additional details.
Workforce Administration
| Summary | Date | Change Request Number |
|
Updated code so that the Manage HR effective date carries over to the summary page when creating a person. |
08/26/25 |
UCP-166570 |
|
Resolved the issue of the mismatch in effective dates between the summary and details pages when the effective date of the person differs from the effective date of the job transaction, and both dates are retroactive. |
08/26/25 |
UCP-174546 |
Did You Know?
Employees only need to validate their direct deposit account numbers in the employee self-service system if they want to view or change their direct deposit information. The Update Direct Deposit Job Aid will help employees make any necessary changes to their direct deposit information.