Skip to main content

System Updates & Enhancements

Last Updated: 11/24/2025

UCPath Phone Service Information

  • UCPath phone number: (855) 982-7284
  • Business hours: 8 a.m. - 5 p.m. Monday - Friday, excluding UC holidays
  • Callers will be asked to authenticate with their eight-digit date of birth and the last four digits of their SSN
  • To ensure UCPath addresses employee questions or issues, callers must inform the UCPath associate if they are calling about an open inquiry

 

UCPath recently implemented the changes listed below. Refer to the UCPath Changes & Enhancements link on the support site for additional details. 


Absence Management

Summary Date Change Request Number

Resolved the vacation accrual issue affecting the police sergeant population.

11/17/2025

UCP-181934

Corrected the improper adjustments of term vacation and PTO for NRA earn codes.

11/19/2025

UCP-121448

 

Benefits

Summary Date Change Request Number

Updated the self-service page to show the accurate number of dependents when selecting the family plan.

11/17/2025

UCP-181405

 

General Ledger

Summary Date Change Request Number

Corrected the Budget Data page to use the Job's annual rate instead of the hourly rate for the Annual Budget Rate.

11/17/2025

UCP-179957

 

Salesforce

Summary Date Change Request Number

Updated the PathPal and Salesforce "Submit an Inquiry Online" link to support work for SOBO users and employees.

11/15/2025

UCP-181050

 

Did You Know?

 

As we approach the end of the year, it is important for employees to review their information. Employees should verify their address, paying special attention to ensure that building, unit, or apartment numbers are not missing or incomplete, as this can affect the delivery of their tax statements.

Employees have the option to enroll to receive their W-2 and 1095-C forms electronically. The deadline to opt in for electronic W-2 statements and 1095-C forms is January 2, 2026.

  • To enroll for the W-2 Statement: UCPath online > Income and Taxes > Tax Statements > Enroll to receive online W-2
  • To enroll for the 1095-C Statement: UCPath online > Income and Taxes > Tax Statements > Online 1095-C Consent