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Frequently Asked Questions

What is UCPath?

UCPath replaced PPS, our outdated payroll and personnel system. UCPath was launched by the University of California (UC) to modernize the system-wide human resource and payroll system, which was nearly 40 years old. UCPath introduced new technology to unify and standardize payroll, benefits, and human resources for all UC employees. It leverages modern technology and centralizes final acceptance of transactions to assure consistency, data integrity and policy compliance across the UC system.

Every employee has access to a user-friendly online self-service portal. Using the UCPath online portal, you have the ability to view or enroll in benefits, sign up for direct deposit, update tax withholdings, see vacation and sick leave balances and much more. The UCPath Center (UCPC), located in Riverside, is the shared services hub where payroll, benefits and human resource transactions are reviewed and accepted, and where staff are avaliable to provide individualized support to UC employees.

What is the UCPath Center (UCPC)?

The UCPath Center is the transactional hub where payroll, benefits, and human resource transactions are reviewed and accepted, and where staff are available to provide individualized support to UC employees. The onsite staff helps employees understand payroll, benefits, and HR information. UCPath Center employees are trained to respond to a variety of scenarios and also answer questions received through UCPath online “Ask UCPath” tool. UCPath Center staff will be available Monday – Friday from 8 a.m. to 5 p.m., except on UC holidays. The Center is located in Riverside, CA – just southwest of the UCR campus.

Read more about the UCPath Center

How do employees request help in gaining access to UCPath Online?

ALL requests related to UCPath Access must use the form on UCPath Support https://support.ucsd.edu/path

If you lock yourself out of the UCPath system will the unlock process go through the UCPC?

Yes, you will need to open a ticket with UCPath Center Case Management to have access re-established.

Is information available from UCOP about UCPath?

For general questions about the UCPath program visit UCOP at http://ucpathproject.ucop.edu.

How do employees (transactors) request access or an update/correction to access for UCPath?

  • ALL requests related to UCPath Access must use the form on UCPath Support
  • This form will route to your designated supervisor for approval and then confirm completion of training requirement(s) before any action will be taken
  • Requesters that report access issues or needs via email to a UCPath project team member will be asked to submit a ticket
NOTE: This is the only way we can track and respond to requests in a timely and coordinated fashion. Thank you, in advance, for your cooperation.