System Updates & Enhancements
Last Updated: 01/21/2026
UCPath Phone Service Information
- UCPath phone number: (855) 982-7284
- Business hours: 8 a.m. - 5 p.m. Monday - Friday, excluding UC holidays
- Callers will be asked to authenticate with their eight-digit date of birth and the last four digits of their SSN
- To ensure UCPath addresses employee questions or issues, callers must inform the UCPath associate if they are calling about an open inquiry
UCPath recently implemented the changes listed below. Refer to the UCPath Changes & Enhancements link on the support site for additional details.
Workforce Administration
| Summary | Date | Change Request Number |
|
Executed a script to update the workflow status for transactions that could not proceed in the approval process |
01/09/26 |
UCP-183630 |
Did You Know?
Monitoring Job record end dates can help prevent unintended consequences such as termination, pay discrepancies, termination of benefits, system access interruptions or overpayments.
When the "Expected Job End Date," is reached, UCPath will terminate all employees whose jobs have expired and when the "End Job Automatically" box is selected. To avoid unintended impacts, it is recommended to run the following Cognos reports:
- Jobs with Approaching End Dates (R-103)
- Escalation/Reminder of Approaching Job End Dates (R-384)
Be sure to review the records that are scheduled for automatic termination.
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