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  4. Improve Retroactive Processing

Improve Retroactive Processing

The goal of the Improve Retroactive (Retro) Processing project is to create visibility for the paycycle processing schedule by optimizing delivered functionality and minimizing manual intervention. 

Why are we implementing this project?

Currently, the inconsistent processing of retros and visibility to the locations affect the accuracy and timeliness of retro payments. This leads to an adverse impact to the employee, such as overpayments or underpayments, and dropped benefits.

The goal of the Improve Retro Processing project is to:

  • Provide locations more time, additional details to review and address discrepancies​
  • Provide locations visibility to scenarios where additional action is required​
  • More consistent processing of retros, improve pay and benefit accuracy​
  • Automate retro processing for UCPath to process retro requests with minimal manual intervention and reduced processing time
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What is the project timeline?

The Improve Retro Processing project kicked off on March 2023. This project is on hold until further notice.

*Note: dates listed above are subject to change.

How will this impact me?

Current Challenges
Proposed Solution to Resolve Challenges
  • Lack of understanding of End-To-End Retro Process​
  • No Notification when Retro triggers were cancelled ​
  • FTE  / Annual increase processing​
  • Non-Pay impacting triggers have to be canceled manually​
  • Pay frequency changes​
  • MCOP transactions
  • Multiple sessions for End-To-End Retro Process Review​
    • Retro pay​
    • Missed Pay​
    • Overpayments​
    • MCOP transactions ​
  • Provide additional reports to locations for canceled triggers​
  • Evaluate Non-Pay Impacting Triggers​
    • FTE  ​
    • JED / Redistributions (zero retro due)​
  • Optimize the process to reduce manual adjustments for pay frequency changes​
  • Improve Retro Report (adding new fields)​
  • Review and update process documentation and training
Desired Future Functionality
  • Improved efficiency of retro pay processing​
  • Location retro reports are delivered earlier and contain the right detail​
  • Paychecks display the retro earning dates for retro pay​
  • Well documented process and training material​

 

Project Participants

Location Roles Participant Names
Project Manager Rosemarie Mirano-Del Mar
OCM Manager Anne Curtis

Improve Retro Processing Preparation

What do transactors need to do to prepare?

Transactors need to plan ahead, note deadline dates and mark their calendars.

Are there any actions required by departments?

Further information will be posted once available.

Resources & Useful Links